Terms & Conditions

    Bookings Pickup within 1hr, please call us on 0044 7940 717 226

  1. We can provide baby/booster seat for £5 charge each(Maximum of 2) if requested at time of the booking.
  2. The passenger must specify child age on comment section on booking form.
  3. Please note that we provide child seats as a courtesy service. Whilst we make every effort to ensure child seats are available, we cannot guarantee, suitability for your child, or availability for your journey.
  4. Usage of child seats is entirely at the passenger's discretion, and we cannot be held responsible or liable for their usage.
  5. (Child car seats: the law) A child can travel without a child car seat in a licensed taxi or minicab (Private Hire Vehicle). (children under 3 years of age can travel without a child car seat or seat belt, but only on the back seat and children aged 3 years or older can travel without a child car seat if they wear an adult seat belt).
  6. Passengers are strongly advised to give enough time for their journey, especially passengers travelling to the airport. Passenger will held responsible and liable for their own pick up time.
  7. Pickups from home, hotel, offices and other venues are allowed 15 minutes from the actual booked time, thereafter 25p per minute (minimum £3.00) will be added to the fare quoted.
  8. All prices are quoted per Taxi.
  9. No responsibilities for costs are to be refunded to any passengers who do not wait for their driver and take alternative transport
  10. Please ensure you give us your arrival times and date in to the UK time.
  11. It is the passengers responsibility to ensure that they order the correct type of vehicle in order to carry the numbers of passengers and luggage.
  12. We reserve the right to refuse any passenger our services due to passenger having excess luggage which would result in the vehicle being unsafe on the road.
  13. Passengers are responsible to load and unload their belongings and we will not accept liability for loss or damage to the luggage.
  14. Cancellations must be notified to us 2 hours prior to the pick up time if your within London postcodes and You are required to inform us 4 hours prior if you from outer areas.
  15. The driver will take the route to a destination by considering the following facts: the traffic, time, road closures, diversions.
  16. We do not accept any responsibility in any way for missed flights for whatever reason i.e. traffic delays, accidents, breakdowns, severe weather conditions or any unforeseen circumstances.
  17. All passengers are advised to have adequate travel insurance prior to booking.
  18. Cancellations informed between 3 and 12 hours prior to pick up time means that a £5 cancellation charge will be incurred. Cancellation informed between 2 to 3 hours prior to the journey will incur 50% of the booking price.
  19. Cancellation not informed up to 2 hours before pick up time will incur 100% of the booking price.
  20. Any messages or descriptions on this website are to be seen only as guides. They are not legally binding.
  21. We reserves the right to amend these terms and conditions. Any terms and conditions previously in use but later amended or changed have no legal basis.
  22. Illustrations, photographs and description on the website, brochures, pricelists or documents serve merely as a guide and will not be binding.
  23. We reserves the right to make use of sub contractors to provide the service to the passengers. These sub contractors will be able to provide a high quality of service and will be licensed and comply with the regulations stipulated with the Public Carriage Office.
  24. No reservation are considered as accepted until confirmed by email and the passenger has been issued with Job number.
  25. All online "cash bookings" booked 2 hours before the booking date must be reconfirmed prior of 1 hour of the pick up time.
  26. No car will be send out for the online cash bookings, if we did not received reconfirmation, booked with incorrect information, or passenger who can not contacted at least 6 hours prior of the pick up time.
  27. Prices on the following dates, 25th December From 00:00 hours to 26th December 23:59 hours and 31st December 18:00 Hours to 1st January 23:59 hours will be charged at £25.00 higher than normal prices quoted on our web pages.
  28. All our prices are exclusive of toll charges.

TAXI Privacy Policy
Fair Information Practices
Fair information
Practices
COPPA
Our Contact Information
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, fill out a form or enter information on our site.


How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

      To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
      To allow us to better service you in responding to your customer service requests.
      To administer a contest, promotion, survey or other site feature.
      To ask for ratings and reviews of services or products
      To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?

We do not use vulnerability scanning and/or scanning to PCI standards.
We only provide articles and information. We never ask for credit card numbers.
We do not use Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:
      Help remember and process the items in the shopping cart.
      Understand and save user's preferences for future visits.
      Keep track of advertisements.
      Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.It won't affect the user's experience that make your site experience more efficient and may not function properly.


Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

We do not include or offer third-party products or services on our website.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
      Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
      Send information, respond to inquiries, and/or other requests or questions
      Process orders and to send information and updates pertaining to orders.
      Send you additional information related to your product and/or service
      Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:
      Not use false or misleading subjects or email addresses.
      Identify the message as an advertisement in some reasonable way.
      Include the physical address of our business or site headquarters.
      Monitor third-party email marketing services for compliance, if one is used.
      Honor opt-out/unsubscribe requests quickly.
      Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at
info@lutonairporttaxi.co and we will promptly remove you from ALL correspondence.


User Permissions

only used for luton airport taxi ltd taxi service provider and its partners no third parties.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

TAXI
56 Claremont Road
Luton, Bedfordshire LU4 8LZ
England
info@lutonairporttaxi.co

Last Edited on 2017-03-07
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